What our customers are Saying
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“I enthusiastically endorse True North Travel Insurance. I have worked with the Burns family for over 10 years, they have helped me with travel insurance for trips all over the world. They have always been there for me and the many friends and acquaintances that travel with me on our adventures. The one-on-one communication is most important to me, and I value our long-term relationship.”
Deborah H.
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What sets True North apart from the rest is their exceptional customer service. Not only are they personable and friendly, but they also possess a wealth of knowledge and expertise in the field. From the moment I first reached out to them about my claim, they were there for me every step of the way, ensuring a seamless and hassle-free process. The concierge service they provide is truly invaluable, adding an extra layer of convenience and peace of mind to my travel experience. True North's commitment to their customers is truly unmatched in the industry.
Aimee C.
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We worked with The Burns’ to get travel insurance for a Paris cruise we were scheduled to take in November 2022. Chuck was very fast in generating a reasonable quote for a comprehensive policy. Unfortunately, we ended up not going on the trip because my husband needed emergency back surgery. We reached out to Chuck and he helped us not only initiate the claim, but also get in touch with the management at the insurance company so they could process it rapidly for us. We sent all the required documents to verify the medical urgency of the surgery and we were paid in 60 days. It was simple and easy considering delays and requests you could get when working with some insurance providers. You can go online and get various quotes, but because of the customer service True North provides, why would you? We use True North for all of our travel insurance needs because they find the most comprehensive plans at the lowest prices.
Wendy J.